Order Tests


Physicians or Medical Practices

  1. Order patient sample collection kits

    Submit your information via the online physician inquiry form.  You may also contact our Client Services team at (888) 885-1172 or (805) 855-2050.

  2. Collect the patient sample

    After receipt of the kit, please collect the patient sample using the instructions provided within the kit. A test requisition form (included in the kit) must also be completed by the ordering physician and returned to Cynvenio with the sample.
     
  3. Ship the sample to Cynvenio for processing

    Using the pre-paid, FedEx label, please ship the patient sample to Cynvenio’s CLIA-certified lab for analysis.
 
 


Individuals

  1. Contact us

    Submit your information via the patient inquiry form or contact Cynvenio Client Services at (888) 885-1172 or (805) 855-2050.

    Client Services representatives are available from Monday to Friday, 8am – 6pm (Pacific Time) to address any questions or provide additional information. 
     

  2. Client support

    Our Client Services team will assist in locating a doctor, providing information to your existing doctor, or scheduling your blood draw.